Shipping policy

Shipping Policy

Thank you for shopping with us! Please review our shipping policy below before placing your order.

Processing Time

All items are handmade and processed in small batches. Please allow up to 14 business days (2 weeks) for your order to be processed and shipped.

Processing time includes order preparation, handmade assembly (when applicable), and packaging. Processing times may vary slightly during holidays, sales, or high-volume periods.

Shipping Time

Once your order has shipped, delivery times will vary based on the shipping method selected at checkout and the carrier. Shipping transit times are separate from processing times and are estimated by the carrier.

You will receive a confirmation email with tracking information once your order has shipped.

Shipping Delays

While we do our best to ship orders within the stated timeframe, we are not responsible for delays caused by:

  • Postal service or carrier delays

  • Weather conditions

  • Incorrect or incomplete shipping addresses

Please ensure your shipping information is accurate at checkout.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery with clear photos of the packaging and item so we can assist you.

By placing an order, you acknowledge and agree to this shipping policy.

Thank you for your patience and for supporting our small business — it truly means the world to us. 🤍🐰